Privacy policy
A. General information
1. controller and content of this privacy policy
We, Jungkraut AG, Baarerstrasse 2, 6300 Zug, are the operator of the website www.jungkraut.ch and all subdomains (hereinafter "website") and are responsible for the data processing listed in this privacy policy.
Please read the following information so that you know what personal data we collect from you and for what purposes we use it. In terms of data protection, we are guided by the legal requirements of Swiss data protection law, in particular the Federal Act on Data Protection (FADP), as well as the EU GDPR, the provisions of which may be applicable in individual cases.
Please note that the following information is reviewed and amended from time to time. We therefore recommend that you consult this privacy policy regularly.
2. contact person for data protection
The protection of your privacy is very important to us. If you have any questions about data protection or would like to exercise your rights, please contact our data protection officer:
Jungkraut AG
Baarerstrasse 2
6300 Zug, Switzerland
E-mail: hello@jungkraut.com
3. your rights
If the legal requirements are met, you have the following rights as a person affected by data processing:
- Right of access (Art. 15 GDPR): You have the right to request access to your personal data stored by us free of charge.
- Right to rectification (Art. 16 GDPR): You have the right to have incorrect or incomplete personal data rectified.
- Right to erasure (Art. 17 GDPR): You have the right to have your personal data erased in certain circumstances.
- Right to restriction of processing (Art. 18 GDPR): You have the right to restrict the processing of your personal data.
- Right to data portability (Art. 20 GDPR): You have the right to receive the personal data that you have provided to us in a readable format.
- Right to lodge a complaint (Art. 77 GDPR): You have the right to lodge a complaint with a competent supervisory authority.
Right to object: You can object to the processing of your personal data, which is based on our legitimate interests, at any time. If the processing is carried out for direct marketing purposes, you can exercise this right at any time.
4 Data security
We use appropriate technical and organisational security measures to protect your personal data against loss and unlawful processing. Our security measures are continuously adapted in line with technological developments. However, the transmission of information via the Internet and electronic means of communication harbours certain security risks.
5 Data processing
5.1 Making contact with us
If you contact us via our contact addresses and channels (e.g. by e-mail, telephone or contact form), your personal data will be processed in order to deal with your enquiry.
5.2 Registration for a customer account
If you open a customer account on our website, we collect the following data: Surname, first name, e-mail and password. You can delete your customer account at any time.
5.3 Data processing for contract fulfilment
For the purpose of contract processing, we collect personal data if you provide it to us voluntarily as part of your order. Mandatory fields are labelled as such. Further information on the processing of your data can be found in the following sections of this privacy policy.
6 Use of your data for marketing purposes
6.1 Central data storage and analysis in the CRM system
We store and link your data in order to process your requests efficiently and display relevant information and offers to you. The legal basis for this data processing is our legitimate interest.
6.2 Email marketing and newsletter
If you register for our email newsletter, we will use your data for the purpose of sending you the newsletter. You can revoke your consent at any time.
7 Retention periods
We only store personal data for as long as is necessary to carry out the processing described in this privacy policy. In the case of contract data, storage is prescribed by statutory retention obligations.
B. Special notes for our website
8. log file data
When you visit our website, the servers of our hosting provider Shopify temporarily store every access in a log file. This data is used to enable the use of our website and to ensure system security and stability.
9. cookies
Cookies are information files that your web browser stores on your computer's hard drive or memory when you visit our website. You can configure your browser so that no cookies are stored or a message always appears when you receive a new cookie.
10 Google SiteSearch / Google Custom Search Engine
We use Google SiteSearch/Google Custom Search Engine to provide you with an efficient search function. You can find more information on data protection at Google in their privacy policy.
11 Tracking and web analysis tools
11.1 Google Analytics
We use Google Analytics to analyse and optimise the use of our website. The IP address is shortened by activating IP anonymisation ("anonymizeIP") before transmission within the EU. Further information on data protection at Google can be found in their privacy policy.
11.2 Google Maps
Our website uses Google Maps to provide you with interactive maps. Further information on data protection at Google Maps can be found in their privacy policy.
12. social media
We have included links to our profiles on social networks. When you click on these links, you will be redirected to the respective profiles and a direct connection can be established between your browser and the social network server.
13 Online advertising and targeting
We use the services of various companies to provide you with interesting offers online. This involves analysing your user behaviour on our website and other websites in order to display online advertising tailored to you.
14. submission of reviews
To help other users make purchasing decisions and to support our quality management, you can rate products you have ordered on our website. The legal basis for data processing is your consent.
14.1 Integration of the Trusted Shops Trustbadge
The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of approval and the collected ratings. Further personal data will only be transferred to Trusted Shops if you have given your consent.
Zug, June 2024