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Frequently asked questions
What's the fastest way to reach Jungkraut?
By email to hello@jungkraut.com or via the contact form on this page. Enquiries are usually answered within 24 hours on working days.
From what order value is shipping free?
Shipping is free on orders from CHF 60.
How does a return work?
An email to hello@jungkraut.com with your order number and product name is enough; the free return label follows within 24 hours. The 30-day satisfaction guarantee applies.
Where do I manage my subscription?
In your customer account you can adjust delivery interval, products and pauses at any time. How the subscription works is explained on the subscription page.
Where do I find answers about products and application?
The key answers on application, actives and shipping are in the FAQ and directly on every product page. For everything else: write to us.